Privacy Policy
Last updated: January 13, 2026
Wilmington Mobile Auto Service ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (phone number, email address)
- Vehicle information (make, model, year)
- Service location (ZIP code, address for service appointments)
- Service requests and preferences
- Communications you send to us
We also automatically collect certain information when you visit our website:
- Device and browser information
- IP address and general location
- Pages visited and time spent on our site
- Referring website or source
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and complete service requests
- Communicate with you about appointments, services, and promotions
- Send SMS messages if you've opted in to receive them
- Respond to your comments and questions
- Analyze usage patterns to improve our website
SMS/Text Messaging
If you opt in to receive SMS messages from us, we may send you appointment confirmations, service updates, and follow-up messages. Message and data rates may apply. You can opt out at any time by replying STOP to any message.
Information Sharing
We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our business (such as SMS providers and analytics services), but only to the extent necessary to provide our services.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at service@wilmingtonmobileautoservice.com. We will respond to your request within a reasonable timeframe.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: service@wilmingtonmobileautoservice.com
- Phone: (302) 377-9151